Topic outline

  • One of the most important things to arrange is making sure you have a place to live. We know how important it is for you to know where you’ll be living during your studies.

    In this section you'll learn everything you need to know about the IHE student accommodation. Learn learn what it's like to live in the different buildings, and how to go through the reservation procedure. When the booking period starts, you should have all the information you need to book a room where you can be comfortable throughout your MSc programme.

    Important dates

    The following dates apply to students who are financially admitted by 1 August. If you are financially admitted after this date, the booking period will start 

    Booking period

    14 & 15 August Activation link uh.room.nl account You'll receive an activation link from uh.room.nl by email.
    16 & 24 August Accommodation webinar Let us know you're joining
    1 September Start booking period Make sure you've activated your uh.room.nl account before this date
    30 September Last day of booking period Reserve a room before 1 October.

    Deadlines

    Before fri 1 September Activate your uh.room.nl account Via the activation link sent on 14 or 15 August
    Before sun 1 October Reserve your room Via uh.room.nl
    Before mon 9 October Upload your documents You'll receive instructions from duwo.nl
    Before wed 18 October Sign your contract You'll receive instructions from duwo.nl

    • File icon
      Accommodation Manual MSc 2023-2024 & MScJ 2023-2025 File
      Uploaded 1/08/23, 12:18

    • Task: Add our email addresses to your email contact

      You will receive emails about accommodation from several different senders. To prevent important emails ending up in your spam folder or not arriving at all, you can add these email addresses to your contacts or trusted senders list.

      You should add the following email addresses:

    • Task: Activate your uh.ROOM.nl account

      Depending on when you are financially admitted, you will receive an email with activation link from noreply@uh.room.nl inviting you to activate your account. If you are financially admitted before 1 August, this will be on 14 or 15 August. If you are financially admitted after 1 August, you will likely receive this email later.

      If you did not receive this email when you should have, first check your spam folder, and all of your other folders (including the promotion and social folder if you are using Gmail).


    • Task: Sign your DUWO accommodation contract

      After you choose your accommodation in uh.ROOM.nl, DUWO will send you an email (form a different address) with further instructions on how you can finalize your reservation and sign your contract. This will not be done via uh.ROOM.nl, but via DUWO’s own website: www.duwo.nl/en.

      1. Activate your DUWO account
        You will receive an email from DUWO with instructions on how to do this. Please make sure to register your phone number correctly, otherwise you will not be able to digitally sign your contract later.

      2. Upload your documents
        Once you are logged into your DUWO account, you will be asked to provide scanned copies of specific documents, such as your passport. DUWO needs these documents to confirm your identity and draft your contract.

      3. Wait for approval
        It will take DUWO approximately 10 days to verify your documents.

      4. Make the first rent payment
        Only if you do notreceive your allowance via IHE Delft. Please see chapter 5 For more information. Once your documents are approved, DUWO will invite you to start the process of signing your contract, and request you to make the first month’s rent payment.

      5. Sign your contract
        Once everything is in order, you will receive an email to sign your contract online. Follow the instructions in the email. You will need your phone for SMS/text verification, so please keep it at hand.

        If you have not received the notification to sign your contract 10 days after uploading your document, or if you are unable to sign your contract via text verification, please contact the DUWO costumer service directly for the fastest handling of the issue:

      6. Your accommodation reservation is now confirmed!
        If you have completed the process before 18 October, your keys will be ready for you when you arrive in Delft.

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