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  • Benchmarking for Improved Water Utility Perfomance
  • General
  • Lecture materials
  • Games and exercises
  • Case Studies
  • Personal action plan
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Benchmarking for Improved Water Utility Perfomance

  1. Home
  2. Courses
  3. Benchmarking for Improved Water Utility Perfomance
  4. Case Studies
  • General
  • Lecture materials
  • Games and exercises
  • Case Studies
  • Personal action plan
  • Day 6 - Benchmarkign of urban water and sanitation in emerging economies
  • Day 4 - Benchmarkign exercise and Utility Simulation Game
  • Day 3 - Site visit
  • Day 5 - Utility simulation game
  • Day 8 - NWASCO case study (Zambia)
  • Day 9 - PNQS Case study (Brazil)
  • Case Studies

    This section presents three particular case studies of Benchmarking use in the water and sanitation sector. In each case study the institutional set up and regulatory framework are presented, and internal reforms and performance indicators are analyzed. Materials in this section include for each case study power point presentations, background information, and practical activities. Important: Groupwork activities, assignments, and other interactive activities are included here only to be used in replications of the face-to-face version of the course. 

    • NWSC Uganda

    • Lecture - Case Study_NWSC_Uganda File
    • Assignment - Case Study_NWSC_Uganda (Instructions) File
    • Data set for activity 1 File
    • Dataset for activity 2 File
    • Dataset activity 3 File
    • Reader NWSC case study File
    • NWASCO Zambia

    • NWASCO case study (Zambia) File
    • Reader NWASCO case study File
    • NWASCO I File
    • NWASCO II File
    • NWASCO III File
    • NWASCO IV File
    • NWASCO V File
    • PNQS Brazil

    • PNQS Case study (Brazil) File
    • Complementary Information - Case Study PNQS, Brazil File
◄Games and exercisesPersonal action plan►

Visiting address

IHE Delft

Westvest 7
2611 AX Delft
The Netherlands

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Postal address

IHE Delft

PO Box 3015
2601 DA Delft
The Netherlands

Disclaimer

The materials published on the IHE-OCW have been extensively reviewed prior to publication in order to identify the correct intellectual property ownership. Stichting IHE Delft will promptly remove any material that is determined to be infringing on the intellectual property rights of others. If you are the owner of copyrighted material which has accidentally been presented on this OCW without your consent, or if you believe that extracts in lecturing course packs or other lecturing material infringes another's copyright, contact us via email or write to us at: Stichting IHE Delft Education Bureau (OCW): PO BOX 3015 2601DA Delft The Netherlands

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