REMARK: The PROBE research project was funded by DUPC, the programmatic cooperation between the Directorate-General for International Cooperation (DGIS) of the Dutch Ministry of Foreign Affairs and UNESCO-IHE.
This page contains the materials elaborated for the course: Benchmarking for improved Water Utility Performance as part of the PROBE- Benchmarking Pro-poor Water Services Provision research project. The course was originally planned as a face-to-face course. It included lectures, discussions, exercises, games and site visits. In this website you can download the PowerPoint presentations as well as other additional materials and follow the course at your own pace.