• Personal action plan

    The face-to-face version of the course includes a session in which participants are asked to develop a personal action plan. Personal action plans are useful to reflect and apply the lessons learnt during the course to the personal and actual work requirements.

    In this section you will find the materials needed to guide the development of a personal action plan. This materials are only useful if you are planning to replicate the face-to-face version of the course or develop your own course on Benchmarking.